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Returns procedure:

Returns procedure:

  • Current status: Refunded
  • Order: #2511009 from May 3rd
  • Customer: Thibault Lelievre (thibault.lelievre1@gmail.com)
  • Return method: Je le déposerai en point relais
See return summary Download instructions and delivery note (PDF)

History

  • info Return requested

    We have received your return request, with number D-2511009-1.

    2021-05-13 15:32:43

  • info Delivery at point MONDIAL_FR pending

    Imprime la etiqueta, pégala en la parte superior del paquete de forma visible y entrégalo en cualquier punto MONDIAL_FR.

    Remember to include all the pieces of the costume with the original labeling and packaging. Use the same protective box or bag in which you received it (or similar), to protect the product and so it does not get damaged during the return transit.

    Download label

    2021-05-13 15:32:44

  • info Return delivered at collection point

    Your return has been successfully received at the collection point you have chosen. It will be sent to our warehouse within the next few days.

    2021-05-18 19:40:00

  • info Return in transit

    Your return is on its way to our warehouse.

    2021-05-25 06:02:00

  • info Return under quality control

    We are reviewing the merchandise to verify that it complies with our Returns Policy.

    2021-06-03 12:15:56

  • info Return accepted

    Your return has been reviewed and accepted.
    The refund will be made to the same method of payment with which you made the purchase.

    2021-06-03 12:15:56

  • info Refunded

    Your return amount has been refunded.
    The refund was made to the same method of payment with which you made the purchase.

    2021-07-19 14:44:01
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